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01
We need to scan QR codes from transparent and printed surface of the Glass. Is your product capable to scan the QR codes on the Glass?
Yes,you can choose our model FV63 or FV105 with red LED and polarized, it will better suit the code reading on glass with black background and achieve reflective-resistant results.
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02
Can you inform us what models in Datalogic are similar as your models
Belows are only for your reference: infoscan FV53 …. similar as Datalogic MATRIX 120 infoscan FV54 …. similar as Datalogic MATRIX 120 HD infoscan FV63 …. similar as Datalogic MATRIX 120 / 210 infoscan FV105 ….similar as Datalogic MATRIX 210 / 220
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03
Can you give us information how your scanner connected by Ethernet or Profbus or another interface? Is it same as the other manufacturers by one BOX Control or not?
For now, the communication interfaces our devices (FV series:FV53/54/63/105) can provide include RS232, TCP/IP, Profinet, Modbus TCP, USB, etc.. no need other control box to convert.
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04
Do your company supply spare parts to us and make the maintenace after warranty time?
Yes. After warranty period, the parts will be charged.
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05
Do your company offer continuous support to my technical team?
Yes sure, our technical support team is always around for our clients.
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